Support for the Chamberflow Staff app
VentureLK LLC · Taipei
I cannot sign in
Sign in with the email and password you use for your chamber’s back office, or tap Email me a code and enter the six-digit code we send you. A new login that still has the temporary password it was given cannot use that password in the app: choose your own password on the web first, or sign in with an emailed code. If your chamber has disabled your login, the app stops working for you; ask your chamber’s administrator.
The scanner says a ticket is not valid
A ticket checks in only at its own event: a ticket for another event says so. If a member’s ticket will not scan, find them by name in the event’s list and check them in there. Someone who did not register can be added as a walk-in with their name and email.
I tapped the wrong person
Open them in the event’s list and undo the check-in.
Approving a renewal draft
Approving records your decision; it does not send the email, and nothing sends it for you. To send it, open the draft in your chamber’s back office on the web, copy it, and send it from your own email.
Anything else
Write to hello@chamberflow.ai. We reply within one business day.